Answer every conversation. Stand behind every answer.

An AI agent that knows your business, answers on your website, phone, text, and email, follows your rules, and hands the conversation to a person when it should. Or one that turns everything you've published into something people can ask, with a citation. Live in weeks.

Start a conversation See it work
It remembers your customer. Whether someone chats, emails, or calls, it's the same agent with the same memory. Nobody explains their problem twice, and nothing falls between channels.
The AI model that fits your business, not one you're locked into. Claude, Gemini, OpenAI, Grok, or whichever we test and find works best for the price. On your own account, and easy to switch later.
Every answer has a source. It shows where an answer came from, says so when it doesn't know, and every mistake gets fixed at the root so it doesn't happen again.
See it work

What it looks like in a real conversation.

Four short exchanges that show the behavior we build for: answer, act, cite, decline, and hand off. These are written examples; the agent in the corner of this page is a live one.

A home services company
Do you service Torrance? My water heater is leaking and I need someone today.
Yes, Torrance is in our service area, and an active leak gets same-day priority. The earliest slot is today between 2 and 4pm. Want me to book it? I'll need your address and a number to call ahead.
Yes. Same address as my last service call, and my cell is 310-555-0140.
Booked for today, 2 to 4pm. You'll get a text when the technician is on the way. Until then, shut the cold-water valve on top of the heater if you can reach it safely.
Action taken: appointment booked, confirmation sent by SMS.
A professional services firm
I'm thinking about working with you. What's the process, and is my situation even worth pursuing?
Happy to explain the process. It starts with a 30-minute intake consultation with an attorney, then a written engagement proposal if it's a fit. Whether your situation is worth pursuing is exactly what that consultation is for; I'm not able to assess it here. Would you like to book one? I'll also pass this conversation to our intake team so you don't repeat yourself.
Declined the advice question. Handed off to intake with the transcript attached.
A research nonprofit
What did you publish in 2025 about water access in rural clinics?
One report covers that. It found 38 of the 60 clinics surveyed had no reliable running water, and recommended a district-level maintenance fund as the first fix.Source: Rural Health Access Report, 2025, p. 17
Anything on urban clinics?
That's not something we've published on. I can connect you with the research team if you'd like to ask them directly.
Cited the source. Said "we haven't published on that" instead of guessing.
An online store on Shopify
My gums bleed when I brush. Which toothbrush should I get?
For sensitive gums, most people start with our Soft Clean brush: extra-soft bristles and a smaller head, $14. I can't tell you why your gums bleed; that's worth a quick word with your dentist. Want me to add the brush to your cart?
Yes, two please.
Done: two Soft Clean brushes are in your cart. Checkout is at the top right whenever you're ready.
Recommended from the catalog. Added to the cart. Declined the health question.
All four work as a phone call. The same agent answers the line in a natural voice, in 30+ languages, and books, declines, cites, or hands off exactly as it does in text. No press-1 menus; the caller just talks. Voice is one of the things we scope in the fit call.
Or try the live one.

The agent in the corner of this page is a Quincer agent we built the way we'd build yours: written rules, scoped knowledge, and a person on call. Ask it anything, including something it shouldn't answer.

What we build

Two kinds of agent, one underlying system.

Most clients need one of these. Some need both. Either way it runs on the same platform, across web, phone, SMS, email, social, and messaging, with the same monitoring and the same handoff to a person.

The engagement agent

For organizations that lose money when a conversation is missed.

  • Answers, qualifies, and books as a receptionist, sales rep, or support agent, in your voice
  • Picks up the phone too: natural spoken conversation in 30+ languages, with the same knowledge and the same rules
  • Follows up, confirms, re-engages, and wins back, so it creates demand as well as responding to it
  • Recommends products from your catalog and adds them to the cart on your Shopify store
  • Syncs to your CRM, calendar, and ticketing, so nothing captured gets lost

The knowledge agent

For organizations whose real asset is what they've already published.

  • Answers only from your own material: reports, documentation, policy, research. If you haven't published on it, it says so
  • A citation on every claim, so a visitor, a journalist, or a skeptic can verify rather than trust
  • Every answer checked against its source before it's shown. Anything uncertain is flagged, not guessed
  • A separate voice for each part of a large archive, so a broad body of work doesn't blur into one generic answer
Live monitoring and human handoff

Conversations stay visible. Clear triggers hand off to a person with full context.

Tested before launch, watched after

Hard questions, off-topic bait, hostile phrasing, every language. Then regular review once it's live.

Deployed your way

Built and managed by us, embedded via API, or white-labeled under your brand.

Who it's for

Four kinds of organization feel this most.

Organizations with deep archives Nonprofits, research groups, universities, government, and publishers. Years of published work, finally askable, in dozens of languages, with a citation on every answer.
Professional services Law, accounting, and advisory firms. Intake, scheduling, and process questions handled without the phone tag, and no advice given, ever.
Online stores Shopify and other storefronts. Product questions answered from your own catalog, the right product recommended, and added to the cart without leaving the chat.
Companies without AI capabilities No AI team, and no time to become one. You're the receptionist, the sales desk, the help desk, and the expert on your own business. We build the first three so you can keep the last one.
About

We treat accuracy as a design problem, not a hope.

Most AI deployments fail quietly. The agent sounds fine in a demo, then drifts, overclaims, or answers a question it should have declined, in front of a real visitor.

We build differently. We write down how your agent should behave before it exists: what it says, what it won't, and when it hands off to a person. We give it only the material it needs to answer the questions people actually ask, not your whole website. We test it with hard, off-topic, and hostile questions before launch, then watch it after, and fix the cause of any mistake so it doesn't repeat. The result is an agent that behaves the way you decided it should, and a process you can explain to anyone who asks.

We reduce risk through design, not promises.

Design means five things, and every one of them is written down before an agent goes live.

Persona A written operating spec: role, voice, boundaries, refusals, escalation.
Knowledge Scoped to real questions, not everything you've ever published.
Actions Booking, CRM, tickets, follow-up. An agent that can only talk isn't finished.
Memory What it keeps within and across conversations, and what it deliberately doesn't.
Monitoring What gets flagged, who sees it, and how it gets corrected.
How we launch

Nothing goes live until it's ready.

Every deployment runs against the same written checklist, channel by channel. Each channel is scored red, yellow, or green, and it doesn't launch until its checks pass. A few of the things we check before anything goes live:

  • Someone on your team owns the fallback plan and watches the agent after launch
  • Callers have consented to recording before a phone line goes live
  • Shoppers have opted in before the agent sends a cart reminder or a text
  • A shopper proves who they are before the agent discusses an order
  • Your old chat tool comes off the site, so nobody meets two bots
  • Anything that moves money or acts on its own is approved by a person first

Before any build starts, you get three things in writing: a readiness assessment of where each channel stands, a deployment plan with dated weeks, and a fixed quote.

Quincer partner

Quincer is the complete AI agent platform.
AI Quick Up is the deployment expertise.

Quincer runs the whole customer conversation on one system. It answers on your website, picks up the phone, replies to texts and email, and handles social messages, with a single memory of who it's talking to. It books appointments, updates your CRM, creates tickets, follows up, and hands a live person the conversation with the transcript attached. Built once, it runs everywhere. We're an official Quincer deployment partner.

We design what your agent knows, how it behaves, what it can do, how it's tested, and how it improves. You could buy Quincer directly, and some people should; we'll say so on the fit call. Most clients hire us because the hard part was never the platform.

Have us build it for you Sign up for Quincer directly
Fit

When this is the right tool, and when it isn't.

A good fit when

  • You get a high volume of repeated questions with a clear source of truth
  • You have an archive nobody can practically browse to find one answer
  • A process like booking, intake, or status lookup is repetitive and needs no judgment
  • You need after-hours or multilingual coverage a human team can't staff

Not the right tool when

  • The work needs real judgment and there's no source of truth to ground it in
  • It's legal, medical, or financial advice, unless the scope boundary is conservative and enforced
  • The relationship itself is the product, not the information
  • You're brand new and there's no content or history yet for an agent to stand on
Engagements

What it costs, and how we work.

Every engagement starts with a free call. Most continue to a strategy session, then a fixed-scope first deployment. Nothing after that is priced until Foundation is live and you can see what it does.

Fit call

Fifteen minutes. Tell us what you're trying to solve. We'll tell you honestly whether an agent is the right tool, and which kind.

Free
Book a fit call

Strategy session

One hour, then a written recommendation: which agent type, what to scope first, what content you'd need, and a realistic timeline.

Credited in full toward a Foundation deployment started within 30 days. Pay when you pick a time.

$249
Book a session

Foundation deployment

One production-ready agent:

  • One website page, one phone line, or one Shopify store
  • A readiness assessment, deployment plan, and fixed quote before build starts
  • Its voice, rules, and boundaries, written down and approved by you
  • Your knowledge, scoped to real questions, with citations
  • Tested with hard and hostile questions before launch
  • Handoff to your team, configured and rehearsed
  • Launch, then 30 days of monitoring and fixes

Scoped up for multilingual, voice, or a CRM integration. See the week-by-week timeline.

$10,000from
Start with a fit call

Additional persona

Another persona on another page, section, or line, built to the same standard: its own spec, its own scoped knowledge, its own tests. Added during Foundation or after.

$5,000each
Ask about it

Ongoing monitoring and improvement

Monthly review of flagged conversations, knowledge base updates, persona adjustments, and a short report on what changed and why.

$2,000per month, from
Ask about it

Expansion and Transformation

Connected actions such as order status, abandoned-cart recovery, and discounts; additional channels; outbound campaigns; and full multi-persona architecture. Scoped after Foundation, once you've seen the first one work.

Scopedafter Foundation
What Quincer costs, separately The Quincer platform is billed directly by Quincer, not by us, and we don't mark it up. Plans start at $79 per month. Most first deployments run on the Growth plan at $199 per month, which adds memory across channels and lead follow-up. Voice is an add-on from $26 per month. Current pricing is at quincer.ai.

Strategy sessions can be rescheduled up to 24 hours before. Credit toward Foundation expires 30 days after the session. Deployment work is invoiced at kickoff; a payment link is provided once scope is agreed. Full terms

Contact

Let's talk about your deployment.

Tell us what you're trying to solve: a support load that outgrew your team, leads going cold, a donor or visitor experience that needs to work in more than one language, an archive nobody can search. We'll tell you honestly whether an agent is the right fit.

Email us Follow on LinkedIn

Or ask the agent in the corner of this page. It's Quincer-powered, and it answers questions about our own work.